Informativa sulla privacy

Gitana Lifestyle — Privacy Policy

Last updated: 21 November 2025

Gitana Lifestyle (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way.

This policy is designed to comply with:

  • EU General Data Protection Regulation (GDPR)
  • UK GDPR (if you ship to the UK)
  • U.S. privacy standards, including California Consumer Privacy Act (CCPA) principles
  • Global best practices for e-commerce and data protection

1. Data We Collect

We collect information in the following categories:

A. Information You Provide to Us

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely via our payment providers; we do not store full card details)
  • Account login details (if you create one)
  • Communication preferences
  • Information provided through Customer Care interactions

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Cookies and tracking technologies
  • Pages viewed and time spent on the website
  • Shopping cart activity

C. Information from Third Parties

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe, Revolut, Mollie)
  • Analytics tools (e.g., Google Analytics)
  • Advertising partners (if used)

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Manage returns and exchanges
  • Maintain and improve our website
  • Send transactional emails (order updates, shipping confirmations)
  • Send marketing communications if you opt in
  • Detect and prevent fraud or security risks
  • Comply with legal obligations

Under GDPR, our legal bases include:

  • Contractual necessity (processing your order)
  • Legitimate interests (improving the website, preventing fraud)
  • Consent (marketing emails, cookies)
  • Legal compliance

3. Sharing of Personal Information

We do not sell your personal information.

We may share data with trusted service providers, including:

  • Payment processors
  • E-commerce and hosting platforms (e.g. Shopify)
  • Shipping and logistics partners
  • Email service providers
  • Analytics and marketing tools
  • IT/security providers

All partners process data solely to perform services on our behalf and must follow strict confidentiality and data-protection standards.

4. International Transfers

If you are located in the EU or UK, your personal information may be transferred outside your region (e.g., to the U.S.).
When this occurs, we use GDPR-approved safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Verified secure platforms (e.g., Shopify, Google)

5. Your Rights

EU / UK Customers (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with your supervisory authority

U.S. Customers

Privacy rights differ by state. Where applicable (e.g., California residents), you may:

  • Request access to your personal information
  • Request deletion
  • Request to know what data is collected and how it is used
  • Opt out of the sale or sharing of personal data (we do not sell data)

6. Cookies & Tracking Technologies

We use cookies to:

  • Enable site functionality
  • Remember your preferences
  • Improve performance
  • Analyse site traffic
  • Support personalised marketing (only with consent in the EU)

You can adjust cookie settings anytime via your browser or a consent banner (required in the EU).

7. Marketing Communications

We will only send marketing emails if you opt in.

You may unsubscribe at any time using the link provided in every email.

8. Data Retention

We retain personal data only for as long as necessary for:

  • Fulfilling orders
  • Accounting and legal requirements
  • Customer support
  • Preventing fraud

Once no longer needed, data is securely deleted or anonymised.

9. Security

We use technical and organisational measures to protect your data, including:

  • Encrypted payment processing
  • Secure servers
  • Access controls
  • Regular platform updates

However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not intended for individuals under 16 years of age.
We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this policy periodically.
The “Last updated” date will always indicate the current version.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@gitanalifestyle.com

Customer Care: hello@gitanalifestyle.com